Privacy Policy
How Panel Ashcore Co., Ltd. collects, uses, and protects personal data under South Korean privacy law.
Last updated: 25 August 2025
1. Data Controller
Panel Ashcore Co., Ltd.
Office 11, 48 Test-daero, Jung-gu, Daejeon 00000
Email: hello@panel-ashcore.click
Phone: +82 42 0000 4253
2. Data We Collect
Contact and Booking
When you submit our contact form or book a session, we collect:
- Name
- Email address
- Message content
- Selected service
- Preferred session date
Session Records
During a tracking page session, you may provide wallet address strings, labels, acquisition dates, and cost basis notes. We process this information solely to produce your deliverables.
Website Usage
With your consent, we use analytics cookies to understand page visits. See our Cookie Policy for details.
We do not collect seed phrases, private keys, wallet passwords, or government ID numbers.
3. Purpose of Processing
We use your data to:
- Respond to enquiries and confirm appointments
- Prepare tracking pages and related deliverables
- Send session confirmations and delivery links
- Improve our website (analytics, with consent)
- Comply with legal obligations
4. Legal Basis
Processing is based on:
- Contract performance (session delivery)
- Legitimate interest (responding to enquiries, website security)
- Consent (analytics cookies)
5. Retention
| Data Type | Retention Period |
|---|---|
| Contact form submissions | 24 months |
| Session records and deliverables | 30 days after delivery, unless you request extended retention |
| Booking confirmations | 5 years (tax/accounting) |
| Analytics data | 14 months |
After retention periods expire, data is deleted or anonymized.
6. Sharing
We do not sell your personal data. We may share data with:
- Printing and mailing vendors (name and address only, for folio delivery)
- Email service providers (for confirmations)
- Analytics providers (anonymized usage data, with consent)
All processors are bound by data processing agreements.
7. International Transfers
Our primary systems are located in South Korea. If data is transferred outside Korea, we ensure appropriate safeguards consistent with the Personal Information Protection Act (PIPA).
8. Your Rights
Under PIPA, you may:
- Access personal data we hold about you
- Request correction of inaccurate data
- Request deletion (subject to legal retention requirements)
- Withdraw consent for analytics cookies
- File a complaint with the Personal Information Protection Commission
To exercise these rights, email hello@panel-ashcore.click. We respond within 10 business days.
9. Security
We use encrypted connections (HTTPS), password-protected PDF delivery, and access controls on session records. No method of transmission is completely secure; we encourage you to use strong passwords for encrypted deliverables.
10. Children
Our services are not directed at individuals under 18. We do not knowingly collect data from children.
11. Changes
We may update this policy by posting a revised version. Material changes will be noted on this page.
12. Contact
For privacy enquiries: hello@panel-ashcore.click